The company’s address should have a street name, not just a post office box.Ĭheck to see what people have said about the company. If you’re buying something on a site you haven't used before, spend a few minutes checking it – start by finding its terms and conditions. This will tell you if they're a registered company or not. You can search for a company's details on GOV.UK. There are things you can do to protect yourself from being scammed online. This is a secure service that connects you directly with your bank.Ĭalls to 159 are usually charged at the national rate - it depends on your provider.Ĭheck if your bank uses 159 on the Stop Scams UK website. If you think someone is calling to trick you into giving them money or your personal details, hang up and call 159. If you haven’t been scammed but you’ve seen something you think is a scam, you should report it. If you’ve given away money or information because of a scam, there are things you should do. You have other rights if you think you’ve overpaid. Usually, a scam will involve theft or fraud.

Paying more for something than you think it’s worth isn’t the same as being scammed. If you think you’ve paid too much for something

you haven't had written confirmation of what's been agreed.

you’ve been asked to give away personal information like passwords or PINs.

you've been asked to pay in an unusual way – for example, by iTunes vouchers or through a transfer service like MoneyGram or Western Union.

you’ve been asked to transfer money quickly.

you suspect you’re not dealing with a real company – for example, if there’s no postal address.

someone you don’t know contacts you unexpectedly.

it seems too good to be true – for example, a holiday that’s much cheaper than you’d expect.

how to check whether something is a scam.

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